Privacy Policy

VacaLuna.com is owned and operated by VacaLuna, which serves as the data controller of your personal information.

We’ve adopted this Privacy Policy to explain how we process, store, and protect the information collected through the VacaLuna website, and why collecting certain personal data is necessary. Please read this Privacy Policy carefully before using our site.

We are committed to maintaining the confidentiality and security of your personal data.

Personal information we collect:

When you visit VacaLuna.com, we automatically collect certain information about your device, including:

• Your web browser

• IP address

• Time zone

• Installed cookies

As you browse the site, we also collect

• Pages or products you view

• Websites or search terms that referred you

• How you interact with the site

This is referred to as “Device Information.”

Additionally, we may collect personal data you provide voluntarily (such as your name, address, and payment information) when placing an order, signing up for our newsletter, or submitting a contact form.

Why do we process your data?

Our top priority is the security of your data. We only collect the minimum amount of information necessary to operate our website and fulfill your orders.

Automatically collected data is used:

• To detect potential abuse

• For internal analytics on website performance

This data is not used to identify individual users unless needed for security or legal purposes.

You can browse our website without providing personal information. However, if you choose to use features like contact forms or our newsletter, you may be asked to share personal data.

If you’re unsure what information is required, please contact us at: care@vacaluna.com

Your Rights (EU Residents)

If you are located in the European Union, you have the right to:

• Be informed about how your data is used

• Access your data

• Request corrections or deletion

• Restrict or object to processing

• Request a copy of your data (data portability)

• Refuse automated decision-making and profiling

To exercise these rights, contact us at care@vacaluna.com.

Note: Your data may be processed outside the EU, including in the United States and Canada, to fulfill orders or business operations.

Links to other websites:

VacaLuna.com may contain links to other websites. We are not responsible for their content or privacy practices. Please review their privacy policies if you visit those sites.

Data Security

We take appropriate security measures to protect your data from unauthorized access, alteration, or disclosure. However, no system or internet transmission is completely secure, so we cannot guarantee absolute security.

Legal disclosure:

We may disclose your personal data:

• To comply with legal obligations (such as a subpoena)

• To protect our rights and property

• To protect the safety of others

• To investigate fraud

Contact Us

If you have any questions about this Privacy Policy or your personal data, please reach out to us at:

📧 care@vacaluna.com

Last updated: July1,2025